Registration and Breakfast
Welcome and Introduction
Richard Collins, Senior VP Global Sales, ClickSoftware
CEO’s Address: Transforming Field Service
Tom Heiser, CEO, ClickSoftware
ClickSoftware Product Session – The Current Offering
Sassi Idan, SVP Products & Solutions, ClickSoftware
Coffee Break
ClickSoftware Product Session – What’s Upcoming?
Sassi Idan, SVP Products & Solutions, ClickSoftware
Using Technology to Enable a Driving Safety Culture
Asaf Eldad, VP Strategic Business Development, GreenRoad
Round Table Discussion Introduction
Lunch
Amazon Web Services - The Cloud: What’s Different?
Ian Massingham, Chief Evangelist (EMEA), Amazon Web Services
Costain CH2M East Sussex Highway Maintenance Programme - Best Practices & Benefits
Garry Nash, Project Manager, CH2M
Tea Break
Facilitated Round Table Discussions (x3)
Round Table Summaries
Summary and Next Steps
Richard Collins, Senior VP Global Sales, ClickSoftware
Drinks Reception
Evening Entertainment
Continue your conversations with other delegates and ClickSoftware subject matter experts over an evening of entertainment.
Don’t forget to bring your creative skills….after you’ve enjoyed a 3 course dinner, you’ll be joining a group of cutting edge mixologists to create cocktails, mocktails, or whatever you may fancy!
Arrival Tea and Coffee
Welcome and Day 1 Recap
Richard Collins, Senior VP Global Sales, ClickSoftware
Digital Transformation: Powered By The Cloud
Paul Miller, Senior Analyst, Forrester
ClickSoftware's Vision for IoT
Ed Brennan, Cloud Evangelist, Cloud Services, ClickSoftware
The Migration Path to Field Service Edge
Ed Brennan, Cloud Evangelist, Cloud Services, ClickSoftware
Coffee break
Taming the Optimisation Engine
Cor Vermeulen, ITS Domain manager, Proximus
Marc Cornelis, WFM Project Lead, Proximus
ClickSoftware Implementation in Vivacom
Vassil Chachev, Senior Manager CTO Structures, Vivacom
Lunch
Survey Results - Field Service Trends
Marina Stedman, Global Field Marketing Director, ClickSoftware
Elevating Your Customer Engagement Strategy
Ludo Rubin, Director of Product Marketing, ClickSoftware
Opportunities and challenges for the digital enterprise
Carsten Sorensen (Reader (Associate Professor) in Digital Innovation at The London School of Economics and Political Science)
Tea Break
Panel Discussion – Ask The Experts
Summary, next steps & close
Richard Collins, Senior VP Global Sales, ClickSoftware
