Registration and Breakfast

Welcome and Introduction

Adam Dykman, VP Sales, EMEA, ClickSoftware

CEO’s Address: Transforming Field Service

Tom Heiser, CEO, ClickSoftware

ClickSoftware Product Session – The Current Offering

Liat Barzily, Product Manager, ClickSoftware

Coffee Break

ClickSoftware Product Session – What’s Upcoming?

Liat Barzily, Product Manager, ClickSoftware

Customer Presentation - Optimizing the Smart Meter roll-out with ClickSoftware

Ilona van Ballegooijen, ICT Change Coordinator / Product Owner, Stedin
Jaap Giebels, Manager ClickSoftware, IDEO

Round Table Discussion Introduction

Lunch

Facilitated Round Table Discussions (x3)

Round Table Summaries

Tea Break

Integration of ClickSoftware products into the ERP world

Michael Wessendorf, Managing Director, Wessendorf Software + Consulting GmbH
Bernadetta Thieser, Senior Consultant, Wessendorf Software + Consulting GmbH

Field Service Trends (surveys)

Marina Stedman, Global Field Marketing Director, ClickSoftware

ClickSoftware's Vision for IoT

Alec Berry, VP Consulting & Technical Services, ClickSoftware